Corona-virus Guidance for Asylum-Seeking Communities in the UK.

COVID-image-200313-2

This guidance is based on the government’s updated advice and health information for migrant and asylum-seeking communities in the UK.

  1. Covid-19 Guidance – Albanian 13.03.2020
  2. Covid-19 Guidance – Amharic 13.03.2020
  3. COVID-19-Guidance-ARABIC
  4. Covid-19 Guidance – Bengali 13.03.2020
  5. Covid-19 Guidance – Dari 13.03.2020
  6. Covid-19 Guidance – English 13.03.2020
  7. Covid-19 Guidance – Farsi 13.03.2020
  8. Covid-19 Guidance – French 13.03.2020
  9. Covid-19 Guidance – Hindi 13.03.2020
  10. Covid-19 Guidance – Kurdish Sorani 13.03.2020
  11. COVID-19-Guidance-Kurdish Kurmanji
  12. Covid-19 Guidance – Mandarin 13.03.2020
  13. Covid-19 Guidance – Pashto 13.03.2020
  14. Covid-19 Guidance – Portugese 13.03.2020
  15. Covid-19 Guidance – Somali 13.03.2020
  16. Covid-19 Guidance – Spanish 13.03.2020
  17. Covid-19 Guidance – Tigrinya 13.03.2020
  18. Covid-19 Guidance – Turkish 13.03.2020
  19. Covid-19 Guidance – Urdu 13.03.2020
  20. Covid-19 Guidance – Vietnamese 13.03.2020

Ways to contact Migrant Help

 

 

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Ways to contact Migrant Help

  1. The First Response Centre phone line 0808 8010 503
  2. Webchat (https://ellis.custhelp.com/app/chat/chat_launch)
  3. Email / Ask a Question (https://ellis.custhelp.com/app/ask/session)
  4. Self-service portal (https://ellis.custhelp.com/app/utils/login_form)

If you have reported an urgent issue to Migrant Help but have not received a response, you can escalate the issue to a manager:

  1. For issue reporting which covers maintenance, requests for assistance, problems with payments, lost aspen cards and complaints please try our email / ask a question or live chat using the links in point 2 and 3.

If you do not have the facility to use this then please email the escalations inbox below.

  1. escalations@migranthelpuk.org for cases that need escalating to a manager for the following: asylum payment issues, section 98 ‘S98’ and section 4 ‘S4’ (please also see point 7), negative move. Please also use for the following that have not been submitted to the Home Office – section 95 ‘S95’, change of circumstance applications ‘COCs’ and additional support applications.
  2. S98@migranthelpuk.org – for requested evidence relating to S98 applications. As a temporary measure you can request an urgent call back for S98 IA and S4 applications if you are unable to get through by phone.
  3. Submissions@migranthelpuk.org – for communications relating to section 95, section 4, COCs that have been submitted to the Home Office.
  4. outreach@migranthelpuk.org – to request assistance from Migrant Helps outreach team for service users who have specific needs, are at risk or unable to use the above methods.
  5. ASCorrespondence@migranthelpuk.org – to be used for all communications relating to asylum support including supporting documents for support applications such as S95, S4 and COC’s.
  6. positivemoveon@migranthelpuk.org – to report / raise issues with our positive move on service. This can also be used to request reinstatement for BRP / Discontinuation letters not received following a positive decision on the service users asylum case.
  7. To raise a formal complaint about Migrant Help, our subcontractors, the accommodation providers and the Home Office please contact us using the below:
  8. https://www.migranthelpuk.org/forms/complaint-form-1

 

Music from Everywhere, for Everyone! SASS Fundraiser

Friday 25th October – 9:30pm till late

A wonderful event planned by local supporters to raise much-needed funds for Swansea Asylum Seekers Support. A fantastic opportunity to dance the night away to funk, soul dub and reggae from around the world. Entry is £5 on the door (free to asylum seekers)

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SASS is a community of Swansea people, including refugees and asylum seekers. They are “Newcomers and Locals United”.

  • Think of any country in the news because of war, persecution, and chaos. Survivors are here in Swansea. We welcome them.
  • For nearly 20 years, SASS has helped uprooted people find sanctuary, peace, and start a new life in Swansea. The need keeps growing.
  • They have 100 volunteers help out at their friendly drop-ins or give destitute asylum seekers temporary homes.
  • They link with all the different projects which also welcome asylum seekers in and around Swansea.

Please support SASS – Keep Swansea welcoming!

Let’s Dance! Fundraising event for SASS

sassdance

Join us 12th October for a 70s/80s night fundraising for Swansea Asylum Seekers Support Group

 

About this Event

Remember the 70s/80s?

Join us Saturday 12th October

Let’s Dance

7.30pm – til late

Swansea Dockers Club, St Thomas, SA1 8BT

Tickets £10 – asylum seekers free.

All proceeds go to Swansea Asylum Seekers Support Group

 

For tickets email sandra.richards@assembly.wales or ring on 01792 460836

or use Eventbrite – https://www.eventbrite.co.uk/e/lets-dance-tickets-69983611867

 

SWANSEA ASYLUM SEEKERS SUPPORT

  • SASS is a community of Swansea people, including refugees and asylum seekers. They are “Newcomers and Locals United”.
  • Think of any country in the news because of war, persecution, and chaos. Survivors are here in Swansea. We welcome them.
  • For nearly 20 years, SASS has helped uprooted people find sanctuary, peace, and start a new life in Swansea. The need keeps growing.
  • They have 100 volunteers help out at their friendly drop-ins or give destitute asylum seekers temporary homes.
  • They link with all the different projects which also welcome asylum seekers in and around Swansea.
  • Please support SASS – Keep Swansea welcoming!

If you can’t make the fundraising event but would like to donate to SASS instead I have attached the details on how you can donate.

Thank you for your support!

Julie

Julie James AM for Swansea West

Sandra.richards@assembly.wales

Telephone number: 01792 460836

Cardiff Bay: 0300 200 7137

www.juliejamesam.co.uk

1st Floor

11 Wind Street

SWANSEA

SA1 1DP

Em’s Big Pembrokeshire Swim for SWANSEA BAY ASYLUM SEEKERS SUPPORT GROUP on MyDonate

A note from Emily, who is going to do a sponsored swim on 3rd August 2017 to raise money for Unity in Diversity (UiD) and SBASSG.

See below for details:

“In two weeks time, I’m going to take on my biggest swim challenge yet:  22 miles around the Pembrokeshire coast. From Amroth to Freshwater East, finishing back at Swanlake Bay.

I’m raising money for 2 fantastic organizations: Unity in Diversity (UiD) and Swansea Bay Asylum Seekers Support Group (SBASSG), that provide friendship, support, advice and services to people who have fled their homes and are seeking refuge in the UK.

I’m swimming in loving memory of two friends who were instrumental in motivating me to swim but tragically died last September. Rache Dougherty, my closest childhood friend, and Russ Ward who coached me first to do the Solent and then the Channel relay.

This swim is a big deal for me as I’ll be swimming round all the tricky headlands and rocky outcrops, through Caldey Sound and past military artillery zones. And the Pembrokeshire sea is swarming with jellyfish at the moment.

But I’m spurred on by the great work of UiD and SBASSG, and from the ongoing inspiration from Rache and Russ whose positivity and encouragement are still great drivers in my life.

Dan will kayak alongside me. He’s hoping to catch fish along the way and cook up fresh mackerel on a fire in the evenings. Yum.

Please, please sponsor me
https://mydonate.bt.com/fundraisers/emilyhinshelwood

I will be keeping a blog to let you know of my progress: http://jellyfishjemboree.co.uk/

If anyone would like to join us in swimming, kayaking or just enjoying the Pembrokeshire coast, do get in touch…. http://jellyfishjemboree.co.uk/about/

Love,

Emily”

2017-06-19 10_31_54-Em's Big Pembrokeshire Swim for SWANSEA BAY ASYLUM SEEKERS SUPPORT GROUP on MyDo

Source: Em’s Big Pembrokeshire Swim for SWANSEA BAY ASYLUM SEEKERS SUPPORT GROUP on MyDonate